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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
This is an accessible, PDF version of the Airline Customer Service Dashboard as of Thursday, September 1, 2022. The U.S. Department of Transportation has created a dashboard to ensure the traveling public has easy access to information about services that U.S. airlines provide to mitigate...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Hawaiian Airlines Redacted Animal Incident Report for June 2022
The Aviation Consumer Protection Advisory Committee (ACPAC) held a public meeting on August 22, 2022, from 10:00 a.m. - 5:30 p.m. ET to discuss the Department’s Notice of Proposed Rulemaking on Airline Ticket Refunds and Related Consumer Protections.
WebcastFor...
Notice of Proposed Rulemaking - Airline Ticket Refunds and Consumer Protections. The U.S. Department of Transportation (Department) is proposing to codify its longstanding interpretation that it is an unfair business practice for a U.S. air carrier, a foreign air carrier, or a ticket agent to...