Aviation Consumer Protection Advisory Committee - Notice of Public Meeting

Aviation Consumer Protection Advisory Committee - Notice of Public Meeting. The U.S. Department of Transportation announces a public meeting of the Aviation Consumer Protection Advisory Committee (ACPAC), to be held virtually to discuss the Department’s Notice of Proposed Rulemaking on Airline...

July 2022 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight...

Airline Cancellation and Delay Dashboard

Please click this link for an alternative text version of the dashboard. 

These ten large U.S. airlines and their regional operating partners, which operate flights for them but do not sell tickets, account for approximately 96 percent of the domestic scheduled passenger air traffic.

Airline Passengers with Disabilities Bill of Rights (PDF Version)

The Airline Passengers with Disabilities Bill of Rights describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation. This easy-to-use summary will empower travelers to understand their rights and help the travel industry...

Notice Encouraging U.S. Airlines to Have Policies that Enable Children To Be Seated Adjacent to an Accompanying Adult to the Maximum Extent Practicable and at No Additional Cost

The Office of Aviation Consumer Protection (OACP) has issued a notice urging U.S. airlines to do everything in their power to ensure that children who are age 13 or younger are seated next to an accompanying adult with no additional charge. Although the Department receives a low number of...

ACPAC June 2022 Meeting Agenda - Day 2 (June 29)

ACPAC June 2022 Meeting - Day 2 (June 29) Speaker Biographies

Biographies of Speakers on Day 2 of the ACPAC Meeting (June 29, 2022)

Guidance Regarding Interpretation of Unfair and Deceptive Practices

The U.S. Department of Transportation (DOT) is issuing a guidance document to inform the public and regulated entities about DOT’s interpretation of the terms unfair, deceptive, and practices as it relates to its statutory authority to prohibit unfair or deceptive practices.  DOT is taking...

ACPAC June 2022 Meeting - Day 1 (June 28) Speaker Biographies

Biographies of Speakers on Day 1 of the ACPAC Meeting (June 28, 2022)

ACPAC June 2022 Meeting Agenda - Day 1 (June 28)