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Aviation Consumer Protection

In This Section

Air Travel Consumer Reports for 2025

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection.  The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Reports

Air...

February 2025 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

January 2025 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

Non-Discrimination in Air Travel

Airlines are prohibited from subjecting a person in air transportation to discrimination on the basis of race, color, national origin, religion, sex, or ancestry.

Passengers’ Rights to Fly Free from Discrimination

Federal law prohibits airlines from discriminating against airline...

Guidance for Airline Personnel on Non-Discrimination in Air Travel

This guidance is intended to assist airline employees and contractors (“airline personnel”) understand their legal obligation under 49 U.S.C. § 40127(a), and other Federal anti-discrimination statutes, not to discriminate on the basis of race, color, national origin, religion, sex (including...

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