An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:
...
February 2026 Redacted Animal Incident Report - Alaska Airlines
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
ReportsAir Travel Consumer...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:
...
The U.S. Department of Transportation (Department) has issued an amended order modifying the civil penalty provisions from its January 2025 order against Frontier Airlines for chronic flight delays. Under the new terms, Frontier receives a $162,500 credit...
Air Travel Consumer Submission Data for August - December 2025 (Microsoft Excel Format)
Air Travel Consumer Submission Data for August - December 2025 - Adobe Acrobat Format
This order addresses four formal complaints filed against Air Canada. In each case, the complainant alleges that the carrier violated 49 U.S.C. § 41712, the statutory prohibition against unfair and deceptive practices, by failing to provide a refund for canceled flights. We have...
U.S. air carriers’ Contingency Plans for Lengthy Tarmac Delays are to be submitted to the U.S. Department of Transportation’s (DOT) Office of Aviation Consumer Protection (OACP) through a new reporting module in the Aviation Complaint, Enforcement, and Reporting System (ACERS).
Top...United Airlines Animal Incident Reports - 2025