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Aviation Consumer Protection

In This Section

Aerolineas Argentinas, S.A. 2012-8-33

This order concerns violations by Aerolineas Argentinas S.A. (Aerolineas) of 14 CFR 399.84(a) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs Aerolineas to cease and desist from future similar violations and assesses the carrier $50,000 in...

Extension of comment period on proposed rule

This action extends the comment period of an NPRM on the reporting of incidents involving animals during air transport that was published in the Federal Register on June 29, 2012. See 77 FR 38747. The Department of Transportation is extending the period for interested persons to submit comments...

EgyptAir Airlines Company 2012-8-26

This order concerns violations by EgyptAir Airlines Company (EgyptAir) of 14 CFR 399.85(b) and 259.5(b)(4), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs EgyptAir to cease and desist from future similar violations and assesses the carrier $60...

Compagnie Nationale Royal Air Maroc 2012-8-27

This order concerns violations by Compagnie Nationale Royal Air Maroc (Royal Air Maroc) of 14 CFR 399.85(b), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs Royal Air Maroc to cease and desist from future similar violations and assesses the...

Royal Jordanian Airlines 2012-8-28

This order concerns violations by Royal Jordanian Airlines of 14 CFR 399.84(a) and 399.85(b) and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712, stemming from its failure to comply with the Department’s rules requiring full...

Orbitz Worldwide, LLC 2012-8-24

This order concerns violations by Orbitz Worldwide, LLC, (Orbitz) of the Department’s rule requiring baggage fee disclosure, 14 CFR 399.85(b), and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712.

It directs Orbitz, a...

JetBlue Airways Corporation 2012-8-25

This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 involving the failure by JetBlue Airways Corporation (JetBlue) as required to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane.

Moreover, JetBlue...

Pacific For Less, Inc. 2012-8-2

This consent order concerns Internet advertisements by Pacific For Less, Inc., (Pacific) that failed to comply with the Department’s full-fare advertising rule, 14 CFR 399.84(a), and constitute an unfair and deceptive practice prohibited by 49 U.S.C. § 41712.

It directs Pacific to cease...

Philippine Airlines, Inc. 2012-8-3

This order concerns violations by Philippine Airlines, Inc. (Philippine Airlines) of 14 CFR 399.84(a), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.

It directs Philippine Airlines to cease and desist from future similar violations and assesses the...