May 2013 Air Travel Consumer Report

May 2013 Air Travel Consumer Report

Prohibition on limits of baggage liability in amounts lower than those specified by rule

GUIDANCE ON REIMBURSEMENT OF PASSENGER EXPENSES INCURRED AS A RESULT OFLOST, DAMAGED OR DELAYED BAGGAGE

Air China Limited 2013-5-3

This consent order concerns violations by Air China Limited (Air China) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, the carrier failed to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane. In addition, Air China failed to...

Policies of large U.S. airlines on the serving of nuts

Airline Policies on the Serving of Nuts

Southwest Airlines Co. 2013-5-1

Southwest Airlines Co.  2013-5-1

2013 Inflation adjustment to domestic baggage liability limit

In accordance with existing regulations, this final rule raises the minimum limit on domestic baggage liability applicable to air carriers to reflect inflation since July 2008, the basis month of the most recent previous revision to the liability limit.

Travel Tips - Draft 2

A collection of helpful tips and information to help you protect yourself while traveling.

How can I get the best air fare?

Be flexible in your travel...

Frequently Asked Questions (FAQ)

FAQ

Plane Talk

Plane Talk

Air Travel Tips

A collection of helpful tips and information to help you protect yourself while traveling. Frequently asked questions. Travel Tips. Consumer Tips. airport

Before the flight

At the airport

During the flight

At your destination

After your trip