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This consent order concerns violations by Compañía Panameña de Aviación, S.A. (Copa) of 14 CFR Part 259 and 49 U.S.C. § 41712. Copa failed to adhere to the assurances in its contingency plan for lengthy tarmac delays to provide adequate food within two hours after arrival and to provide...
This consent order concerns violations of 49 U.S.C. §§ 41301, 41703, and 41712 by Qantas Airways Limited (“Qantas”). This order directs Qantas to cease and desist from future similar violations of 49 U.S.C. §§ 41301, 41703, and 41712, and assesses $125,000 in civil penalties.
This consent order concerns violations by All Nippon Airways Co., Ltd., (ANA) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, ANA failed to adhere to the assurance in its contingency plan for lengthy tarmac delays to deplane passengers on international flights by the four-hour mark. This...
On July 13, 2015, Christopher Nethery (Mr. Nethery) filed a third-party complaint under 14 CFR 302.404 against Saudi Arabian Airlines Corporation (Saudia) for violations of 49 U.S.C. §§ 40101(a)(1), 40127(a), 41310(a), 41712(a), and the First and Fifth Amendments to the U.S. Constitution. Mr....
On April 28, 2015, Mr. Jonathan Parker (“Mr. Parker”) filed a third-party formal complaint under 14 CFR 302.404 against Saudi Arabian Airlines (“Saudia”) for alleged violations of 49 U.S.C. §§ 40101, 41310, 41712, 40127, 15 CFR Part 760, and the First and Fifth Amendments to the United States...
On April 28, 2015, Tasha Grant (“Ms. Grant”) filed a third-party complaint under 14 CFR 302.404 against Saudi Arabian Airlines Corporation (“Saudia”) for alleged violations of 49 U.S.C. §§ 40101(a)(1), 40127(a), 41310(a), 41712(a), and the First and Fifth Amendments to the U.S. Constitution. Ms...
On September 14, 2015, Mr. Kaushik Shridharani filed a third-party complaint against Alitalia Societá Aerea Italiana, SpA (Alitalia). He contends that Alitalia provided inadequate notice that his traveling party would forfeit the second segment of their flight itinerary if they did not complete...
Ms. Miriam Edelman filed a formal complaint against American Airlines, Inc. (American) alleging that on February 16, 2016, American refused to transport her on Flight 2119 from Boston Logan International Airport (BOS) to Washington Reagan National Airport (DCA) for which she had a confirmed and...
This order concerns violations of the notification provisions of the Department’s domestic baggage liability rule, 14 CFR Part 254, by Southwest Airlines, Co. (“Southwest”). Violations of Part 254 constitute unfair and deceptive practices in violation of 49 U.S.C. § 41712. The order directs...
This order concerns violations of the Department’s domestic baggage liability rule, 14 CFR Part 254, and the Montreal Convention by Allegiant Air, LLC (“Allegiant”) relating to signage posted at two airports. Violations of Part 254 and the Montreal Convention are unfair and deceptive practices...