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This consent order concerns violations of 49 U.S.C. § 40117, 14 CFR Part 158, 49 U.S.C. § 41712, and 14 CFR 399.84 by Seaport Airlines, Inc., (Seaport). The violations of section 40117 and Part 158 arise from the carrier collecting Passenger Facility Charges (PFCs) from consumers and failing to...
DOT withdraws two proposed rulemakings. As part of the Administration’s effort to reduce regulation and control regulatory costs, today the U.S. Department of Transportation is withdrawing two notices of proposed rulemakings – (1) the Notice of Proposed Rulemaking on Ancillary Airline...
This consent order concerns violations by Dynamic Airways (Dynamic) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, Dynamic failed to adhere to the assurance in its contingency plan for lengthy tarmac delays to provide adequate food and water no later than two hours after the...
This consent order concerns violations by Frontier Airlines, Inc., of 14 CFR 259.4 (the Department’s tarmac delay rule), 49 U.S.C. § 41712 (prohibition against unfair and deceptive practices), and 49 U.S.C. § 42301 (requirement to adhere to a carrier’s tarmac delay contingency plan)....
WASHINGTON – The U.S. Department of Transportation (DOT) today fined Frontier Airlines $1.5 million for violating the Department’s rule prohibiting long tarmac delays. The airline was ordered to cease and desist from future similar violations.
Of the $1.5...
This order concerns violations of the Department’s oversales rule, 14 CFR Part 250, and the domestic baggage liability rule, 14 CFR Part 254, by Frontier Airlines, Inc. (“Frontier”). Violations of Part 250 also constitute a failure to adhere to the carrier’s Customer Service Plan in violation of...
This consent order concerns violations of 49 U.S.C. § 41721 and the reporting requirements specified in 14 CFR Part 235 for reporting inaccuracies by United Airlines, Inc., (“United”). This order directs United to cease and desist from future similar violations of 49 U.S.C. § 41721 and 14 CFR...
Information on air ambulance operators
This order concerns an internal policy of Delta Air Lines, Inc., (Delta) that resulted, for a significant period of time, in the misclassification and misreporting of certain mishandled baggage claims filed by passengers, in violation of 14 CFR 234.6. Violations of the reporting requirement...
This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to cease and...