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This order concerns violations by EgyptAir Airlines Company (EgyptAir) of 14 CFR 399.85(b) and 259.5(b)(4), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs EgyptAir to cease and desist from future similar violations and assesses the carrier $60...
This order concerns violations by Compagnie Nationale Royal Air Maroc (Royal Air Maroc) of 14 CFR 399.85(b), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs Royal Air Maroc to cease and desist from future similar violations and assesses the...
This order concerns violations by Royal Jordanian Airlines of 14 CFR 399.84(a) and 399.85(b) and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712, stemming from its failure to comply with the Department’s rules requiring full...
This order concerns violations by Orbitz Worldwide, LLC, (Orbitz) of the Department’s rule requiring baggage fee disclosure, 14 CFR 399.85(b), and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712.
It directs Orbitz, a...
This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 involving the failure by JetBlue Airways Corporation (JetBlue) as required to inform passengers on a flight delayed at the gate for a lengthy period of time of the opportunity to deplane.
Moreover, JetBlue...
This consent order concerns Internet advertisements by Pacific For Less, Inc., (Pacific) that failed to comply with the Department’s full-fare advertising rule, 14 CFR 399.84(a), and constitute an unfair and deceptive practice prohibited by 49 U.S.C. § 41712.
It directs Pacific to cease...
This order concerns violations by Philippine Airlines, Inc. (Philippine Airlines) of 14 CFR 399.84(a), and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
It directs Philippine Airlines to cease and desist from future similar violations and assesses the...
This order concerns violations by Santa Barbara Airlines (Santa Barbara) of 14 CFR 399.85(b) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
It directs Santa Barbara to cease and desist from future similar violations and assesses the carrier $80,000...
This consent order concerns certain Internet advertisements by Travelocity.com LP (Travelocity) through its flexible dates tool that, for certain international searches, did not include fuel surcharges in the fare. The omission of fuel surcharges in advertised fares violates the full fare...
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s Public Charter regulations by Caribbean Sun Airlines d/b/a World Atlantic Airlines (World Atlantic), a direct air carrier for a number of Public Charter programs filed by...