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This consent order concerns Internet advertisements by STI Travel, LLC, (STI) that failed to comply with the Department’s full-fare advertising rule, 14 CFR 399.84(a), and constituted an unfair and deceptive practice prohibited by 49 U.S.C. § 41712. It directs STI to cease and desist from future...
This consent order involves violations by Malaysia Airline System Bhd (MAS) of Article 17 of the Montreal Convention1 (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from loss of checked...
This order concerns violations by AeroSvit Airlines (AeroSvit) of the requirements of 14 CFR Part 382 (Part 382) with respect to the filing of annual reports detailing disability-related complaints that AeroSvit received from passengers in calendar years 2008 and 2011. Part 382 implements the...
On July 2, 2012, Donald L. Pevsner (Petitioner) filed a Petition for Rulemaking requesting that the Department require U.S. and foreign carriers to refund the total price of a ticket if the carrier unilaterally changes its flight schedule between the time a ticket is purchased and the time of...
This consent order concerns violations during 2011 and 2012 of the Federal aviation economic licensing statute and of certain consumer protection provisions of the Department of Transportation’s Public Charter regulations by Mauiva, LLC, a Public Charter operator.
This consent order concerns Internet advertisements by Société Air France (Air France) that violate the Department’s full fare advertising regulation, 14 CFR 399.84(a), by (1) failing to properly disclose applicable taxes and fees charged to consumers booking frequent flyer award tickets; and (2...
This consent order concerns unauthorized air transportation by I-Jet Aviation, LLC, (I-Jet) in violation of 49 U.S.C. § 41101 and 49 U.S.C. § 41712. For a period of time in 2011, I-Jet engaged in the provision of air transportation without holding requisite economic authority from the Department...
This consent order concerns advertisements by Worldwide Travel, Inc., that violated the full fare advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition.
This order concerns violations by Qantas Airways Limited (Qantas) of 14 CFR 399.85(b) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
This consent order concerns the Internet website (www.FlightNetwork.com) of 734758 Ontario, Limited, d/b/a FlightNetwork.com, (FlightNetwork), a ticket agent based in Canada1 that violated the advertising requirements specified in 14 CFR 399.84(a), as well as 49 U.S.C. §41712, which prohibits...