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Fact Sheet

Legacy ID
124
Show Effective Date
Off

TIGER I Awards

Complete list of TIGER I awards and descriptions of each project.

Fly Rights

A Consumer Guide to Air Travel CONTENTS Air Fares Schedules and Tickets Delayed and Canceled Flights Overbooking Baggage Smoking Passengers with Disabilities Frequent-Flyer Programs Contract Terms Travel Scams To Your Health Airline Safety and Security Complaining...

Airline Consumer Contacts

The U.S. Department of Transportation (DOT) requires airlines to provide information on their website about how to file complaints with the airline electronically and by postal mail. 

Alaska Airlines

www.alaskaair.com/feedback

Alaska Airlines P.O. Box 68900...

Air Travelers: Tell It to the Judge

Sound familiar? Unfortunately, this consumer is not alone in his frustration. Most people at one time or another feel cheated, confused and helpless. Now, however, when nothing else seems to work, thousands of people without legal training are turning to small claims courts to get results.

Getting the Best Airline Fares

There is a wide variety of air fares available to travelers. This fact sheet will help you choose the one that's best for you.

Frequent Flier Programs

Frequent flyer programs allow you to earn certain travel benefits based on the number of miles (or occasionally the number of trips) you fly on a particular airline. Typical awards include a free ticket or a free upgrade from coach to first class. Some airlines also offer "elite" programs which...