Sound familiar? Unfortunately, this consumer is not alone in his frustration. Most people at one time or another feel cheated, confused and helpless. Now, however, when nothing else seems to work, thousands of people without legal training are turning to small claims courts to get results.
Sources of Air Travel Information
There is a wide variety of air fares available to travelers. This fact sheet will help you choose the one that's best for you.
Frequent flyer programs allow you to earn certain travel benefits based on the number of miles (or occasionally the number of trips) you fly on a particular airline. Typical awards include a free ticket or a free upgrade from coach to first class. Some airlines also offer "elite" programs which...
The Air Carrier Access Act (49 U.S.C. § 41705) prohibits discrimination on the basis of disability in air travel. The Department of Transportation (DOT) has a rule defining the rights of passengers and the obligations of airlines under this law. This rule applies to all flights of U.S...
Most airline trips are uneventful. However, you can take steps to reduce even further your chances of encountering problems. Here is some advice for "defensive flying."
About this DocumentProcedures for submitting applications by foreign civil aircraft operators to conduct in excess of six planeload charter flights per year under 14 CFR Part 375.
About this DocumentAir service agreements sometime require that the U.S. Government formally notify its foreign aviation partners, in writing, that a particular U.S. airline may provide services pursuant to the applicable agreement. This communication is commonly referred to as a “...
This document provides country/territory-specific staff assignments with the Office of International Aviation's Negotiations Division.
The Department may take action in response to anti-competitive, discriminatory, predatory or unjustifiable activities by a foreign government or foreign airlines against a U.S. airline under 49 U.S.C. 41310, the International Air Transportation Fair Competitive Practices Act (IATFCPA) of 1974,...