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Federal and state governments impose restrictions on transporting live animals. In addition, each airline establishes its own company policy for the proper handling of the animals they transport. As a shipper or owner you also have a responsibility to take the necessary precautions...
Most airline trips are uneventful; however, airlines don't guarantee their schedules, and you should realize this when planning your trip. There are many things that can make it impossible for flights to arrive on time. Some of these problems, such as bad weather and resulting air traffic delays...
This notice is intended to give further guidance to air carriers and other sellers of air transportation on how those additional taxes, fees, and restrictions that are permitted to be listed separately from a fare quotation may be disclosed in advertisements.1 This guidance will be used by...
This notice is intended to give guidance to airlines and other sellers of air transportation on how additional taxes, fees, and restrictions that are currently permitted to be listed separately from a fare quotation may be disclosed in advertisements on Twitter, Facebook, and other online social...
This notice is intended to give guidance to U.S. and foreign air carriers on this office’s enforcement policy concerning the prohibition of post-purchase price increases for services and products not purchased with the ticket in light of the U.S. Department of Transportation’s recent...
This notice provides guidance for foreign air carriers regarding the content of the written explanation on denied boarding compensation and boarding priorities that carriers must provide to passengers who are denied boarding involuntarily, and to other interested persons at a U.S. airport upon...
Powerpoint presentation on 2011 amendments
Please forward this message to the individuals in your organization that deal with DOT's quarterly "Report of Passengers Denied Confirmed Space" (BTS Form 251). On June 30, 2004, DOT's Bureau of Transportation Statistics issued a Reporting Directive transmitting revised instructions for BTS Form...
SUMMARY: The Department of Transportation is issuing a final rule to improve the air travel environment for consumers by: Increasing the number of carriers that are required to adopt tarmac delay contingency plans and the airports at which they must adhere to the plan’s terms; increasing the...
This manual is a guide to the Air Carrier Access Act (ACAA) and its implementingregulations, 14 CFR part 382 (part 382). It is designed to serve as a brief butauthoritative source of information about the services, facilities, and accommodationsrequired by the ACAA and the provisions of part 382...