Traffic Incident Management Technical Capacity Building

Traffic incident management (TIM) is a core ITS strategy that supports equipment and technology applications. Responders interact with Traffic Management Centers (TMC's) and they are increasingly important players in sharing computer aided dispatch data, video from field units, automatic vehicle location data, and vital incident details using other communications means. In addition, because of the National TIM Responder Training Program, TIM responders are more aware of their important role safety and safe, quick clearance. While over 650,000 responders have received the training, the Office of Operations continues to seek ways to enhance the training experience with a refresh of the program, and the addition of technology modules for Connected Automated Vehicles (CAV), Computer Aided Dispatch (CAD), Unmanned Aircraft Systems (UAS), and more. The ever-changing world requires that the TIM capacity of field responders be continually improved to meet new challenges to further ITS objectives.

Managed lane facilities are increasingly being used as a way to mitigate congestion by offering less-congesting lanes by using variable pricing. While hugely successful as an operational strategy, when incidents occur on managed lanes, impacts can be exacerbated and response complicated. Specialized approaches for responders who operate on managed lanes need to be developed and communicated where those lanes exist.  Vehicle-mounted push bumpers have been in use for many years, primarily by law enforcement and transportation agencies. The increase in the use of bumper-mounted vehicle sensors has made responders reluctant to use push bumpers to clear roadway obstructions. Procedures for safely engaging in push bumper techniques will ensure that these devices continue to be used with confidence, allowing roadways to be cleared more expediently, advancing the safety of all road users. Vehicle-mounted message and arrow boards are a staple among transportation agency vehicles, specifically safety service patrols. Technology advances require more tactical use by responders, specifically addressing MUTCD and National TIM Training Program considerations. These three transportation approaches have proven to be quite effective in advancing safety and mobility. There is presently a gap in responder use and understanding that makes them ripe for improving the capabilities of the TIM community through training and resource development.
 

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