An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
On December 8, 2025, Mr. Mordechai Fishman filed a complaint with the U.S. Department of Transportation (Department or DOT) against El Al Israel Airlines Ltd. (El Al) for alleged violation of the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal...
On August 8, 2020, Ms. Cynthia Norwood filed a formal complaint with the U.S. Department of Transportation (Department or DOT) against Delta Air Lines, Inc., (Delta) alleging that the carrier violated 49 U.S.C. § 41712 (Section 41712), the statutory prohibition against unfair and deceptive...
On September 8, 2020, Mr. Meir Silverman filed a formal complaint with the U.S. Department of Transportation (Department or DOT) against Azerbaijan Airlines (Azerbaijan) alleging that the carrier violated 49 U.S.C. § 41712 (Section 41712), the statutory prohibition against unfair and deceptive...
On April 16, 2020, Mr. David Payne filed a formal complaint with the U.S. Department of Transportation (Department or DOT) against Air New Zealand Limited (ANZ) alleging that the carrier violated 49 U.S.C. § 41712 (Section 41712), the statutory prohibition against unfair and deceptive practices...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:
...