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Consumer Protection

Legacy ID
2391

Proactive Safety Principles 2016

Preamble

Today’s motor vehicles are safer than they have ever been as automakers continue to invest in the development and implementation of innovative safety technologies and practices. Since the passage of the National Traffic and Motor Vehicle Safety Act in 1966, fatalities as a share of miles...

Marilyn Bull

As a pediatrician, I have dedicated my life to the health and wellbeing of children.  The children of the world are our future and our responsibility extends beyond just providing health care to ensuring that all facets of children’s lives are nurturing and safe.  For wellbeing, every...

Kuwait Airways Letter of September 30, 2015

This letter is to inform Kuwait Airways Company (KAC) that we have concluded our investigation of Mr. Eldad Gatt’s complaint challenging KAC’s policies and practices toward passengers traveling on Israeli passports.  We have reviewed KAC’s July 28, 2015, and August 29, 2015, letters in...

News Digest - 08-28-15

MARAD Announces New Exhaust Gas Scrubber Guide for Maritime Applications. The Maritime Administration (MARAD) today announced the availability of the Fourth Edition of the “Exhaust Gas Cleaning Systems Selection Guide”. This edition provides ship owners and operators the latest information on...

Airline Consumer Complaints Up From Previous Year

WASHINGTON – Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during the first six months of this year were up 20.3 percent from the first six months of 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.

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U.S. DOT announces Fiat Chrysler enforcement action

Automaker admits failures and agrees to federal oversight, buy backs and record penalty

WASHINGTON – U.S. Transportation Secretary Anthony Foxx announced today that Fiat Chrysler Automobiles has acknowledged violations of the Motor Vehicle Safety Act’s requirements to repair vehicles with safety...

July 24, 2015 Request for Pricing Information

In response to consumer complaints about irregular fares in the period after the May 12 derailment of Amtrak Northeast Regional Train Number 188 in Philadelphia, the U.S. Department of Transportation has sent an inquiry to five carriers –Delta, American, United, Southwest and JetBlue.  The...

News Digest DOT 58-15

DOT’s Advisory Committee for Aviation Consumer Protection to Hold Eighth Meeting on June 23.  On Tuesday, June 23, 2015, DOT’s Advisory Committee for Aviation Consumer Protection (Committee) will hold its eighth meeting in the Media Center at DOT headquarters in Washington, DC.  The...