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Most airline trips are uneventful; however, airlines don't guarantee their schedules, and you should realize this when planning your trip. There are many things that can make it impossible for flights to arrive on time. Some of these problems, such as bad weather and resulting air traffic delays...
This notice is intended to give guidance to U.S. and foreign air carriers on this office’s enforcement policy concerning the prohibition of post-purchase price increases for services and products not purchased with the ticket in light of the U.S. Department of Transportation’s recent...
In some situations, the employee and supervisor/decision maker might request an accommodation that the DRC cannot provide because that accommodation is beyond DRC’s authority. If possible, in those instances the DRC will provide information and resources on how the accommodation can be...
The DRC works closely with Office of the Chief Information Officer (OCIO) to provide technical assistance upon request, and to support their compliance program (which includes privacy, security and other IT regulatory requirements besides Section 508). This is accomplished through technical...
DRC offers training and outreach to all DOT Departmental Offices/OAs on a range of disability-related employment topics. Managers and employees may request trainings or briefings to help improve understanding of disabilities, the use of assistive technology, and disability etiquette. When...
The DRC provides technical assistance to all DOT employees, offices and OAs. These services are separate from the products and services provided through the reasonable accommodation process. The DRC's technical assistance services can include answering disability related questions; working with...
During Spring 2006, DOT became the first Federal agency to employ a full-time Selective Placement Program Manager with responsibilities at the national level. The program was added to the Disability Resource Center to centralize this function and to help the Department coordinate efforts...
“Program Access” refers to any service provided by DOT to ensure the access of persons with disabilities to any available public DOT program or service (i.e., not related to the reasonable accommodation of DOT employees. The Department is required under Section 504 of the Rehabilitation Act of...
Reasonable accommodations can be defined as any change in the work environment or in the way things are usually done that results in equal employment opportunity for an individual with a disability. At DOT, reasonable accommodations can be provided to job applicants, to employees to enable them...
Disability, Disability Services HandbookDRC’s success lies in the ability to provide reasonable accommodations to employees in a consistent and timely manner while addressing individual needs. DRC supports the OAs in achieving employment, advancement, and retention goals while assisting...