An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
On February 28, 2020, the U.S. Department of Transportation (Department or DOT) published in the Federal Register a Notice of Proposed Rulemaking (NPRM) on Defining Unfair or Deceptive Practices. The NPRM provided a 60-day comment period that was set to close on April 28, 2020. Nine...
Notice - Reporting of Causes of Flight Delays and Cancellations Given The Unprecedented Impact Of The COVID-19 Public Health Emergency On Air Travel
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...Delta Redacted Animal Incident Report February 2020
American Redacted Animal Incident Report February 2020
WASHINGTON – The U.S. Department of Transportation today released its April 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of February 2020. The full consumer report and other aviation consumer matters of...
The U.S. Department of Transportation is denying the requests to extend the comment period on the Department’s Notice of Proposed Rulemaking (NPRM) on Traveling by Air with Service Animals. The NPRM was published in the Federal Register on February 5, 2020. The closing date for...
This notice reminds the traveling public and U.S. and foreign carriers that passengers should be refunded promptly when their scheduled flights are cancelled or significantly delayed. Although the COVID-19 public health emergency has had an unprecedented impact on air travel,...
WASHINGTON – The U.S. Department of Transportation today issued an Enforcement Notice clarifying, in the context of the 2019 Novel Coronavirus (COVID-19) public health emergency, that U.S. and foreign airlines remain obligated to provide a prompt refund to passengers for flights to, within, or...
WASHINGTON – The U.S. Department of Transportation today released its March 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of January 2020. The full consumer report and other aviation consumer matters of...