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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...United Airlines Redacted Animal Incident Report for March 2020
American Airlines Redacted Animal Incident Report for March 2020 Animal Report
On March 16, 2020, the Task Force submitted a report to the Department’s Aviation Consumer Protection Advisory Committee on awareness, training, reporting, and data collection regarding incidents of sexual misconduct by passengers onboard commercial aircraft.
Today, the National In-Flight Sexual Misconduct Task Force submitted its report on in-flight sexual misconduct on commercial flights.
The report was submitted to the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee (ACPAC). ACPAC...
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the...
2018 Disability-Related Complaints Details for Individual Carriers
2018 Disability-Related Complaints Received for Foreign Carriers
2018 Disability-Related Complaints Received for US Carriers
2018 Disability-Related Complaints Received for All Carriers