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The U.S. Department of Transportation is denying the requests to extend the comment period on the Department’s Notice of Proposed Rulemaking (NPRM) on Traveling by Air with Service Animals. The NPRM was published in the Federal Register on February 5, 2020. The closing date for...
This notice reminds the traveling public and U.S. and foreign carriers that passengers should be refunded promptly when their scheduled flights are cancelled or significantly delayed. Although the COVID-19 public health emergency has had an unprecedented impact on air travel,...
WASHINGTON – The U.S. Department of Transportation today issued an Enforcement Notice clarifying, in the context of the 2019 Novel Coronavirus (COVID-19) public health emergency, that U.S. and foreign airlines remain obligated to provide a prompt refund to passengers for flights to, within, or...
WASHINGTON – The U.S. Department of Transportation today released its March 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of January 2020. The full consumer report and other aviation consumer matters of...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...United Airlines Redacted Animal Incident Report for March 2020
American Airlines Redacted Animal Incident Report for March 2020 Animal Report
On March 16, 2020, the Task Force submitted a report to the Department’s Aviation Consumer Protection Advisory Committee on awareness, training, reporting, and data collection regarding incidents of sexual misconduct by passengers onboard commercial aircraft.
Today, the National In-Flight Sexual Misconduct Task Force submitted its report on in-flight sexual misconduct on commercial flights.
The report was submitted to the U.S. Department of Transportation’s Aviation Consumer Protection Advisory Committee (ACPAC). ACPAC...
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the...