Aviation
Legacy ID
25
May 2020 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
...Delta Redacted Animal Incident Report March 2020
Delta Redacted Animal Incident Report March 2020
Tradewind Aviation LLC 2nd Exemption
Silver Airways 2nd Exemption
United Airlines 2nd Exemption
CARES Act Air Service Exemptions for United Airlines, Silver Airways, and Tradewind Aviation
United Airlines 2nd Exemption
Silver Airways 2nd Exemption
Tradewind Aviation LLC 2nd Exemption
Today, the U.S. Department of Transportation is acting on three requests for exemption from the CARES Act airline service obligations announced in Order 2020-4-2. ...
U.S. Department of Transportation Announces Two Air Service Notices Impacting Airlines and Consumers
WASHINGTON – U.S. Secretary of Transportation Elaine L. Chao today announced two additional steps by the Department regarding airline service obligations and consumer protections in response to the COVID-19 public health emergency and to assist the Nation’s economic recovery....
Frequently Asked Questions Regarding Airline Ticket Refunds Given the Unprecedented Impact of the COVID-19 Public Health Emergency on Air Travel
The Department’s Office of Aviation Enforcement and Proceedings (Aviation Enforcement Office), a unit within the Office of the General Counsel, is providing answers to some of the most common questions about refunds to help consumers understand their rights and to ensure airlines and ticket...