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WASHINGTON – U.S. Department of Transportation Secretary Buttigieg today announced the appointment of two new members and the reappointment of two current members of the Aviation Consumer Protection...
WASHINGTON – The U.S. Department of Transportation (Department) today announced that it is publishing a Notice of Proposed Rulemaking (NPRM) that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and...
The U.S. Department of Transportation is issuing an NPRM that would require airlines to refund fees for checked bags that are significantly delayed and for ancillary services, such as advance seat selection and wi-fi, when consumers pay for them but they are not provided. Under an existing...
Today, June 29, 2021, the U.S. Department of Transportation issued an order proposing to prohibit the sale of passenger air transportation, including air transportation on an interline basis (e.g. tickets booked through one airline that contain flights operated by multiple airlines), between the...
WASHINGTON – The U.S. Department of Transportation today released its June 2021 Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of April 2021. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. The ATCR...