WASHINGTON – The U.S. Department of Transportation has made clear to Air Canada its position that a refusal to refund passengers when the carrier cancels or significantly changes a flight would be an unfair business practice in violation of U.S. law. Air Canada has informed the Department that...
Secretary of Transportation of the United States of America, Pete Buttigieg and Minister for Transport of the Republic of Singapore, Ong Ye Kung, held an introductory virtual meeting on April 8, 2021.
Secretary Buttigieg and Minister Ong both recognize the impact of transportation on...
WASHINGTON – The U.S. Department of Transportation today released its March 2021 Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of January 2021. The ATCR and other aviation consumer matters of interest to the public can be found at http://www.transportation....
WASHINGTON – The United States and the United Kingdom yesterday completed an exchange of diplomatic notes that brings into force the Air Transport Agreement (the Agreement) between the Government of the United States of America and the Government of the United Kingdom of Great Britain and...
About this Document
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
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American Airlines Redacted Animal Incident Report for January 2021
Hawaiian Airlines Redacted Animal Incident Report for January 2021