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The COVID-19 global health emergency began impacting the industry in the first quarter of 2020. During the initial quarters, industry capacity was reduced faster than industry expenses. This has impacted the SIFL rates since 2020.
In March 2020, the CARES...
Hawaiian Airlines Redacted Animal Incident Report for January 2020
WASHINGTON – The U.S. Department of Transportation today released its updated January 2021 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for November 2020. The previous version of this report excluded this data due to additional time needed to review and...
The Office of Aviation Consumer Protection (OACP), a unit within the Office of the General Counsel of the U.S. Department of Transportation, is issuing this Notice of Enforcement Policy to remind U.S. and foreign air carriers of their legal obligation to accommodate the needs of passengers with...
This order concerns two third-party complaints filed by Abraham Gutnicki and Scott J. Reiners against United Airlines. We have consolidated these complaints for disposition.
ACPAC's Report to the Secretary of Transportation
The U.S. Department of Transportation is issuing a final rule to revise its oversales regulation, 14 CFR Part 250, by clarifying that the maximum amount of Denied Boarding Compensation that a carrier may provide to a passenger denied boarding involuntarily is not limited, and by prohibiting...