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Aviation Consumer Protection

In This Section

Frontier Airlines, Inc. 2003-11-5

This order concerns violations of 14 CFR Part 382 by Frontier Airlines, Inc. (Frontier). Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA.

Delta Air Lines, Inc. 2003-11-4

This order concerns certain alleged violations by Delta Air Lines, Inc., (Delta) of the requirements of 14 CFR Part 382, with respect to providing assistance to passengers inwheelchairs and dispositive responses to persons who complained to the carrier about its failure to comply with Part 382....

AirTran Airways 2003-10-11

This order concerns alleged violations of 14 CFR Part 382 by AirTran Airways (AirTran). Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. $41705, and violations of that part would also violate the ACAA.

US Airways, Inc. 2003-9-26

This consent order concerns newspaper and Internet advertisements published by US Airways that failed to comply with the Department’s advertising rules.

Air Jamaica, Ltd. 2003-9-5

This order concerns newspaper, radio, television, and Internet advertisements of Air Jamaica, Ltd., (Air Jamaica) that violate 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, and the advertising requirements specified in Part 399 of the U.S. Department of Transportation’s...

Southwest Airlines, Co. 2003-8-30

This order concerns violations of 14 CFR Part 382 by Southwest Airlines, Co. (Southwest). Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. Q 41705, and violations of that part also violate the ACAA.

America West Airlines 2003-8-29

This order concerns violations of 14 CFR Part 382 by America West Airlines (America West). Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. 3 41705, and violations ofthat Part also violate the ACAA.