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Aviation Consumer Protection

In This Section

OneTravel.com 2003-8-7

This consent order concerns website advertisements by OneTravel.com (“OneTravel”), an Internet travel vendor, that violated 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, and the advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399...

America West Airlines, Inc. 2003-7-39

This consent order concerns advertisements published by America West Airlines, Inc. (America West), a certificated air carrier, that violate 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, and the advertising requirements specified in Part 399 of the Department’s regulations (...

Liberty Travel 2003-7-19

This consent order concerns website advertisements by Liberty Travel (“Liberty”), a travel vendor, that violated 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, and the advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399).

Trans World Airlines, Inc. 2003-7-12

This order concerns certain violations by Trans World Airlines, Inc. (Trans World) of the requirements of 14 CFR Part 382, with respect to providing assistance to passengers in wheelchairs and dispositive responses to persons who complained to the carrier about its failure to comply with Part...

British Airways, PLC 2003-6-29

This order concerns Internet advertisements published by British Airways, PLC, that constituted an unfair and deceptive trade practice in violation of 49 U.S.C. § 41712, and failed to comply with the Department’s rule on full fare advertising, 14 CFR 399.84.

Hobbit Travel, Inc. 2003-6-16

On April 24, 2003, the Office of Aviation Enforcement and Proceedings (Enforcement Office) served a formal complaint and notice of enforcement proceeding under 14 CFR 302.401 on Hobbit Travel, Inc. (Hobbit or Respondent).

Bellair, Inc. 2003-4-15

This consent order concerns reporting delinquencies by Bellair, Inc., (“Bellair”) that constitute violations of 49 U.S.C. § 41708 and the reporting requirements specified in 14 CFR Part 241 and made applicable to the carrier by Department Order 2002-1-4. This order directs Bellair to cease and...