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Aviation Consumer Protection

In This Section

AAA Washington/Inland 2004-8-2

This consent order concerns print advertising of airfares by AAA Washington/Inland (AAA) that fail to comply with the advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399) and constitute an unfair and deceptive practice in violation of 49 U.S.C. § 41712...

MSG Flight Operations, LLC 2004-7-3

This consent order concerns service by MSG Flight Operations, LLC, (MSGFO) which, according to the Office of Aviation Enforcement and Proceedings (Enforcement Office), constituted operations in common carriage without the requisite economic authority from the Department.

Delta Air Lines, Inc. 2004-6-13

This order closes an investigation into Delta Air Lines, Inc.’s (Delta)1 compliance with Federal statutes prohibiting air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry.

Universal Airlines, Inc. 2004-6-15

This consent order concerns unauthorized service by Universal Airlines, Inc., (hereinafter Universal), which performed operations as a common carrier without the requisite economic authority from the Department.

Brendan Airways, LLC, d/b/a USA3000 Airlines 2004-5-12

This consent order concerns advertisements by Brendan Airways, LLC, d/b/a USA3000 Airlines (USA3000), that violate the advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part 399) and constitute an unfair and deceptive practice prohibited by 49 U.S.C § 41712...

DHL AIRWAYS, INC. n/k/a ASTAR AIR CARGO, INC. 2004-5-10

United Parcel Service Co. (“UPS”) and Federal Express Corporation (“FedEx”) began this proceeding by petitioning for an investigation into whether DHL Airways, Inc. (“DHLA”), a U.S. certificated air carrier, complied with the statutory requirement that every U.S. air carrier must be controlled...

Aer Lingus Limited 2004-5-9

This order concerns newspaper and Internet advertisements of Aer Lingus Limited (Aer Lingus) that the Department believes violate 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, and the advertising requirements specified in 14 CFR Part 399.