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Office of the Chief Digital & Information Officer

In This Section

Performance Measurement and Reporting

The Department of Transportation (DOT) and our Operating Administrations use Google Analytics to capture statistics on our websites. These statistics help website managers measure and report on users, sessions, most visited pages, and more. DOT also participates in the General Service...

Orphan Pages

An orphan page is a page of a website which does not point to any link from another site. The only way to access an orphan web page is to know its address (URL) as it is generally not indexed in search engines. The Department of Transportation (...

Open Data, Open Government, Open Content

The Department of Transportation and our Operating Administrations are committed to openness and engagement. You can learn more about our Open Government Plan here.

Mobile Device/Agnostic

All content created on the Department of Transportation (DOT) and Operating Administration (OA) websites are mobile responsive/device agnostic.  However, we cannot guarantee that content created outside of the DOT or OA websites is mobile responsive/device agnostic.

Information Quality

The Department of Transportation (DOT) and Operating Administrations(OA's) strive to provide web content that is accurate, relevant, easy-to-use, conveyed in plain language, and made available on a timely and equitable basis. Web managers make every effort to review content...

Font Size and Typeface

The Department of Transportation (DOT) website uses a Verdana 10-point (or larger) font for standard text and links on all web pages. Heading 1 (H1) styles use a TrebuchetMS 22-point font.  Heading 2 (H2) styles use a Verdana 14-point font. The selected fonts are used consistently...

External Link Icon and Disclaimer

The Department of Transportation (DOT) and Operating Administration (OA) websites have links to many other federal agencies, and in a few cases we link to private organizations. We indicate when a link will take you to a website that is not sponsored, hosted or managed by one or more federal...

Empty Pages ("Under Construction")

New Department of Transportation (DOT) or Operating Administration (OA) webpages, revisions to page sections, and/or applications are not published, i.e., available to public access, until cleared and ready for use. DOT will not post any pages containing an "under construction" or similar notice...

Domains and Branding

Domains

The primary way users quickly determine if they are on an official U.S. government website is to look for the .gov or .mil designation as part of the domain name.  The .gov and .mil domains are widely viewed as zones of increased trust, where the public can confidently access...

Distinguish Required Data Entry Fields

The Department of Transportation (DOT) and Operating Administration websites distinguish clearly and consistently between required and optional data entry fields. Users should be able to easily determine which data entry fields are required and which are optional.  One of the following...