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Office of the Chief Digital & Information Officer

In This Section

Customer Service and Feedback

Visitors to the Department of Transportation (DOT) and Operating Administration websites may submit feedback on the particular content of a webpage or the entire site through our Feedback form. In addition, DOT utilizes a site-wide ForeSee survey to gain insights into our customer’s web and...

Broken Links and 404 Error Pages

The Department of Transportation (DOT) reviews our website periodically for broken or out-of-date links. To report problems with links on our site, please Contact Us.

A 404 error page is returned for several reasons:

A internal broken link A mistyped URL or an out of date...

Accessibility: Section 508

The Department of Transportation (DOT) is committed to complying with all statutory requirements to ensure that web content is more accessible to people with disabilities.  We make a concerted effort to meet the standards of Web Content Accessibility Guidelines (WCAG) 2.0, and Section 508...

Web Standards

The web standards listed below capture the current DOT web standards, and ensure compliance with the latest federal policy for websites and digital services. These web standards support modern web development and usability practices, and apply stringent requirements for conformance to Section...

Jack Albright

Deputy Chief Information Officer

Jack Albright is the Deputy Chief Information Officer (CIO) at the U.S. Department of Transportation. 

Jack joined OCIO as the Associate Chief Information Officer (ACIO) for IT Shared Services (ITSS) in March 2016.  He leads a team of...

Andrew Orndorff

Associate Chief Information Officer for Strategic Portfolio Management

Andrew Orndorff is the Associate Chief Information Officer (ACIO) for Strategic Portfolio Management (SPM) at DOT. In his role, Andrew oversees DOT’s $3.5 billion information technology (IT) portfolio and DOT’s overall IT...

Rhonda Carter

Deputy Chief of Staff

Rhonda M. Carter serves as Deputy Chief of Staff at the U.S. Department of Transportation, and was appointed to the position in November 2015 by Secretary Anthony Foxx.

Prior to joining DOT, Carter was the White House Liaison in the Office of the Secretary at the U.S....

Policy Program and Archive

Office of the Chief Information Officer Policy Program Documents 1351.1A: IT Directives Management (January 2, 2020) This policy is DOT’s framework managing IT Policy and accompanying guidance.   1351.18: Departmental Privacy Risk Management Policy (September 30, 2014) This...

Daniel E. Katz

Dan Katz was appointed Chief of Staff of the Department by Secretary Anthony Foxx.  Dan previously served in the Department as Deputy Chief of Staff and prior to that, Counselor to the Secretary. 

Before joining DOT, Katz worked in the United States Senate for 15 years. ...