DOT IT and Cybersecurity Job Opportunities

This position requires experience in leading the design, implementation and management of IT systems (voice, video, and data) to support customers at multiple locations across various regions, local and state and who is knowledgeable of collective cybersecurity policies and best practices; leading the implementation and operations of various network-based hardware technology such as Cisco, Firewalls, Wireless, VoIP, LAN/WAN, Enterprise network security, 802.11 wireless solution, IVv4 to IPv6 migration planning, or VTC for multiple locations across various regions, local and state; in leading the design, implementation and management of various wide area network solutions such as Multi-Protocol Layer Switching (MPLS), Software-Defined Wide Area Network (SD-WAN), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP). Experience in researching and recommending emerging network technologies and solutions to meet evolving requirements. Please apply through the IT Specialist (Infosec) OST.DH-2024-0031  job posting if you are interested in this opportunity.

We are looking for a motivated customer service-oriented Desktop Engineer Tier II professional to act as the Federal Lead for a large contractor team.  The is a leadership role responsible for oversight and management of day-to-day operations including SLA monitoring, continuous improvement, and overall performance management.  The incumbent will be the desktop engineering technical subject matter expert and needs be detail oriented, process driven, possess excellent organizational skills, have expert hardware/software troubleshooting skills, and be able to follow through on multiple issues in a fast-paced environment with dynamic priorities.  This position provides the full range of IT support services to effectively enable DOT to meet its safety and national security missions through innovative IT solutions, collaboration, and industry best practices. Please apply through the IT Specialist (Infosec) OST.DH-2024-0030  job posting if you are interested in this opportunity.

This position requires senior network engineer expertise in the management of Enterprise Network services, with experience in local area and wide area network design, implementation and management of data, voice and video solutions within an organizations IT infrastructure; and who is knowledgeable of collective cybersecurity policies and best practices. Experience implementing and maintaining network-based hardware technology such as Cisco, Firewalls Pala Alto, Wireless, VoIP, LAN/WAN, Enterprise network security, 802.1x, 802.11 wireless solution, IPv4 to IPv6 migration planning for multiple locations across various regions, local and state. Please apply through the IT Specialist (Infosec) OST.DH-2024-0030  job posting if you are interested in this opportunity.

Positions Summary

This position is located in the U. S. Department of Transportation (DOT), Office of the Chief Information Officer (OCIO), Office of the Secretary of Transportation (OST), and reports to the Web Supervisor. The Information Technology (IT) Web Analyst and Designer and is responsible for designing and managing web projects between the Office of the Chief Information Officer (OCIO) and Departmental Operating Administrations (OAs), participates and supports agency-wide web initiatives, collaborates with Operating Administration (OAs) on web requests, tracking of Departmental web sites, executes web governance, and provides excellent customer service. The Web IT Specialist is responsible for overseeing web design and development and enhancement projects for the Department, working groups and other partners and the overall visual, informational, functional, and interactive design of the Departmental intranet/internet websites.

Essential Functions

• The Web Designer provides team leadership for web projects, strategic planning, and evaluation for Department Internet/intranet sites. Leads web design efforts with emphasis on the technical interactivity, functionality, user experience (UX) and usefulness of Departmental Internet/intranet sites and participates in the web development process to ensure the end product aligns with the design.
• The Web Analyst/Designer analyzes, develops and defines design requirements in accordance with IT and business needs for DOT Internet/intranet websites and related projects; consults with project stakeholders; develops preliminary and final project designs; troubleshoots and resolves technical problems with the design and delivery; and makes improvements where practical.
• Develops and maintains a variety of design products, including but not limited to wireframes, mockups, iconography, graphics, layout and navigational buttons, color schemes and typography, interactive presentations, video/multimedia, templates, and web standards and style guides. Additionally, they follow policies affecting websites and federal mandates.
• The Web Analyst/Designer promotes the use of DOT and federal web standards to ensure that all pages and elements present a uniform look; creates, manages, and modifies content for DOT websites and new media; and provides recommendations for content that is out of date, noncompliant, or inaccurate. 
• Additionally, the IT Specialist applies current web design techniques, knowledge and expertise in design and authoring software, including but not limited to Adobe Creative Suite to manage and improve the look and feel of DOT websites. 
• Ability to multi-task several, high priority work streams and deliver on time for Departmental customers. Demonstrates superb customer service and communications to clients and implements project management methodology in everyday work.
• Consults with leadership to identify DOT priorities for web product design and development and opportunities to improve the Department’s performance of this function. Provides guidance to management in pursuing innovative solutions to website design and content management and web applications development.

Preferred Experience

• The ideal candidate will have Mid-level Project Management experience
• Mid-level years of web/graphic design experience
• Mid-level Adobe Creative Suite experience (Photoshop, Illustrator, InDesign)
• Education: Preferred but not required Bachelor’s degree in Web Design/Digital Media/creative field OR mid-level years of professional hand-on experience
• Project Management Training/Certification preferred
• Web Design Certification or Certified Web Professional preferred

 Please apply through the IT Specialist (Infosec) OST.DH-2024-0030 job posting if you are interested in this opportunity.

Position Summary

This position is in the U.S. Department of Transportation (DOT), Office of the Secretary (OST), Office of the Chief Information Officer (OCIO), Infrastructure and Operations (I&O).  The Infrastructure and Operations (I&O) office integrates innovative IT services into comprehensive solutions to enable secure effective business operations for DOT and provide direct services to DOT customers. The office is responsible for the IT strategic planning; business and mission services, Computer Services, IT Security, Program, Project and Configuration Management, Business Process Re-engineering; Service Desk and Network infrastructure services, Network Engineering, incorporating new and maintaining existing information technology capabilities for the COE.

Essential Functions

This position supports the mission of the DOT Server Engineering Team:

• Performs server administration (operating & maintaining), provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions.  
• The AD Engineer will create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Server Administration – Responsible for server operating systems (Microsoft Windows & Linux,), systems management software, file servers, server services (e.g., Microsoft Distributed File System (DFS)), multifactor authentication systems (Personal Identity Verification (PIV) card, tokens, etc.), certificate services, and domain services (e.g., Active Directory, DNS, DHCP, PKI, etc.), MS365 integrated application services and system security services.  
• Ensures the proper creation of user accounts and maintains configuration management control records and access of data storage, space allocation, and device usage for authorized users of DoT information systems. 
• Administers systems in accordance with Dept. of Transportation guidance and policies. Work involves a complex information technology (IT) network environment involving Active Directory, and Active Directory Federated Services (ADFS), single sign-on (SSO) authentication measures, Internet, as well as wireless data, voice, and video networks in support of DOT operations. 
• Systems Integration - Serves as a subject-matter authority in the operations and configuration of operating systems (e.g., Microsoft Windows & Linux), IT products, and their effect or utility in the wider network, Storage Area Network (SANs), backups, restoral, virtual servers, as well as other designated systems on the network. 
• Implements new software solutions as required by the DOT. The core infrastructure technology duties include enterprise Microsoft Active Directory and Windows file services architecture creation and management, global system security and policy configuration.  
• Information Security - Works closely with assigned cyber security (CS) personnel to ensure timely implementation of all approved security updates/patches. May serve as a Contracting Officer Representative (COR) as needed on various projects
• Administers the implementation and maintenance of information assurance policies, procedures, and tools to ensure the integrity and confidentiality of DoT systems, networks and data. 

Preferred Experience 

• Mid-level knowledge of Active Directory (AD) both in Azure and on premise, Active Directory Federation Services (ADFS), Certificate Authorities (CA), general certificate technologies and capabilities, Public Key Infrastructure (PKI) architecture, multifactor authentication (MFA) enforcement through smart card logon (i.e. – Personal identification Verification (PIV) card).
• Mid-level knowledge of Command Prompt (CMD) Shell, PowerShell, Red Hat Enterprise Linux 7/8/9, Microsoft Server platforms, ESXi/VSphere, and Hyper-V.
• Senior knowledge of server hardware, operating system software, web server software, database management software, and their interactions in an Enterprise environment to develop solutions to problems in existing application systems; and to determine the source of system failures to produce optimal computing environment.
• Knowledge of cloud systems, platforms, and software and their application towards solving specific, highly technical IT requirements and solutions. 
• Education:  B.S. in Information Technology, or equivalent senior years of IT Operations experience
• Preferred Trainings/Certifications: ITIL Training
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Azure Security Engineer Associate

Please apply through the IT Specialist (Infosec) OST.DH-2024-0030  job posting if you are interested in this opportunity.

Position Summary

This position is in the US Department of Transportation (DOT) Office of the Chief Information Officer (OCIO). The IT Project Manager is responsible for architecting, managing, delivering, and operating data shared services offered to the DOT user community. The position supports agency-wide data platforms and initiatives, collaborates within OCIO and across the Operating Administrations (OAs) on data services, executes data services projects, and provides excellent customer service. The IT Project Manager oversees data services design and development, leads working groups and user communities, and supports the overall portfolio of data platforms and services.

Essential Functions

• As IT Project Manager, the employee is responsible for all aspects of shared data services, including administering the IT components that make up those services, managing user/stakeholder accounts, ensuring applications are up to date, interfacing with other project managers, data analysts, and data owners, and ensuring the data systems meet all IT security requirements.
• Responsible for providing the full range of data shared services support to effectively, efficiently, and economically enable the Department to execute its safety mission through the application of modern IT strategies and solutions.
• Translates business objectives to technology needs for growth and operations, determining long-term systems needs to accomplish Data Services objectives. Identifies key business and technology drivers that impact data services architectures, studying feasibility and providing in-depth analyses of current requirements and performance gaps to develops long and short-range strategies.
• Participates in evaluation and analysis of next generation data services solutions and strategies, as well as in the selection, implementation, and maintenance of all technology purchases related to data services.
• Manages customer needs and expectations ensuring a balanced approach is used to link Data Services objectives to those needs and expectations, ensuring customer satisfaction, and acts on the results.
• Designs and implements systems that have a significant impact on the achievement of the Data Services mission such as risk based and data driven solutions, geospatial and visualization tools, transactional data systems, and decision support/business intelligence.
• Serves as a technical authority and expert in the assigned service delivery areas which include shared service IT security and disaster recovery, conducting high-level technical analyses of the functional and management aspects of programs and projects using data-related Information Security policies, directives and procedures.
• Coordinates and collaborates with cognizant Information Systems Security Manager and Information Systems Security Officer(s) to maintain Authority to Operate, ensuring continuous monitoring of information security and privacy controls for all information systems under the project manager’s scope.

Preferred experience

• The ideal candidate will have Mid-level Project Management experience
• Mid-level years of architecting, managing, delivering, and supporting data services. Examples include, but are not limited to: SAS, Tableau, Tyler Tech DataHub, Databricks, Microsoft Purview, Collibra, Azure and AWS data services, and others
• Project Management Training/Certification preferred

Please apply through the IT Specialist (Infosec) OST.DH-2024-0030  job posting if you are interested in this opportunity.