General
Final Rule - Traveling by Air with Service Animals
This final rule amends the Department’s Air Carrier Access Act (ACAA) regulation on the transport of service animals by air. This final rule is intended to ensure that our air transportation system is safe for the traveling public and accessible to individuals with disabilities.
U.S. Department of Transportation Announces Final Rule on Traveling by Air with Service Animals
WASHINGTON – The U.S. Department of Transportation today announced that it is revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air to ensure a safe and accessible air transportation system. The final rule on Traveling by Air with Service...
Service Animal Final Rule
U.S. Department of Transportation is Preparing the Way for Swift COVID-19 Vaccine Transport
WASHINGTON – The U.S. Department of Transportation (Department) today announced that all of its necessary regulatory measures have been taken for the safe, rapid transportation of the coronavirus disease 2019 (COVID-19) vaccine by land and air. With the unprecedented pace of vaccine development...
U.S. Department of Transportation Issues Final Rule Providing Clarity on Unfair and Deceptive Practices in Aviation Consumer Protection
WASHINGTON – The U.S. Department of Transportation today announced that it has issued a final rule codifying its longstanding definitions for the terms “unfair” and “deceptive” when the Department uses its statutory authority to prohibit unfair or deceptive practices by airlines or ticket agents...
Final Rule - Defining Unfair or Deceptive Practices
The Department has the statutory authority to protect airline consumers from unfair or deceptive practices by airlines or ticket agents, and most of its aviation consumer protections regulations are based on that authority. However, the terms unfair or deceptive are not defined in the...
Air Travel Consumer Report: September 2020 and 3rd Quarter 2020 Numbers
WASHINGTON – The U.S. Department of Transportation today released its November 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of September 2020. The full consumer report and other aviation consumer matters of interest to...
November 2020 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...