Consumer Protection
2024 Disability-Related Complaints Received for Foreign Air Carriers
2024 Disability-Related Complaints Received for Foreign Air Carriers2024 Disability-Related Complaints Received for U.S. Air Carriers
2024 Disability-Related Complaints Received for U.S. Air Carriers2024 Disability-Related Complaints Received for All Carriers
2024 Disability-Related Complaints Received for All Carriers2025 Airline Submissions on Complaints Received By Airlines in 2024
2025 Airline Submissions on Complaints Received By Airlines in 2024December 2025 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:...
November 2025 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:...
October 2025 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report:...
Appointment Statistics, 2nd Quarter FY 2023
his spreadsheet provides promotion statistics for the second quarter of FY 2023. This data is also used by Congressional staffers and others who have an interest in the size and makeup of the federal workforce, and by public and private organizations and individuals interested in...
Reporting of Causes of Flight Delays and Cancellations in Response to FAA’s Order to Reduce Flights at 40 Airports Due to the Government Shutdown
This notice addresses reporting of causes of flight delays and cancellations. The commitments made by the reporting carriers in their customer service plans to mitigate passenger inconvenience for flight disruptions apply only when the flight disruption is within the control of the airline...