The Department of Transportation’s (DOT or Department) Office of Aviation Enforcement and Proceedings (Enforcement Office) is issuing this notice in order to provide guidance to U.S. air carriers, foreign air carriers, and U.S. ticket agents regarding compliance with the aviation consumer...
This notice provides guidance to airlines and ticket agents on when they may appropriately advertise air fares as “free.” It also provides guidance on disclosure of costs that carriers may assess in connection with the booking of frequent-flyer award travel. The advice on “free” fares applies to...
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of...
The Air Carrier Access Act (ACAA), 49 U.S.C. 41705, prohibits discriminatory treatment of persons with disabilities in air transportation. The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21; Public Law 106-181) requires, among other things, that the Secretary of...
This document is the product of a special ad hoc working group formed by airframe manufacturers, airlines and disability advocacy groups and representatives from federal agencies.
The U.S. Department of Transportation (DOT or Department) requires U.S. and foreign airlines to submit an annual report to the Department on the number and type of disability-related complaints that airlines receive.
The U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported today that U.S. airlines carried 66.6 million scheduled domestic and international passengers in June 2012, 0.2 percent more domestic passengers and 2.8 percent more international passengers than in June...
*** As part of a continuing effort to ensure that the guidance issued by the Office of Aviation Consumer Protection is up to date, the Office has placed this outdated document in archived status. Some or all of the information in this archived guidance document has been superseded by statute or...
WASHINGTON – U.S. Transportation Secretary Ray LaHood today kicked off the first meeting of the Transit Rail Advisory Committee for Safety (TRACS) since President Obama signed the “Moving Ahead for Progress in the 21st Century Act” (MAP-21), which, for the first time, granted the Federal Transit...