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This consent order involves violations by Caribbean Airlines Limited (CAL) of Articles 17 and 19 of the Montreal Convention1 (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from damage, loss...
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations during 2011 by Viajes Galiana, Inc., (VGI) a Public Charter operator, stemming from its failure to ensure that its authorized agents...
This consent order concerns violations by LAN Airlines, S.A., (LAN) a foreign air carrier, of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs LAN to cease and desist from future...
This consent order concerns violations by Destination Southern Africa, Inc., and Destination Southern Africa d/b/a South African Airways Vacations (collectively “Destination Southern Africa”) of the Department’s advertising requirements specified in section 399.84 of the Department’s regulations...
This consent order concerns violations by South African Airways PTY Limited (“South African Airways”) of the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) that also constitute unfair and deceptive trade practices and unfair...
On April 15, 2011, Donald L. Pevsner (“Petitioner”) filed a document entitled a Petition for Rulemaking and an Unfair Practice Complaint relating to practices of Delta Air Lines and, by inference, other carriers (Docket OST 2011-0078). Mr. Pevsner also filed on the same date a second document...
This consent order concerns Internet advertisements by Orbitz Worldwide, LLC., (Orbitz) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Orbitz to cease and desist from future...
This consent order involves violations by Aerovias de Intergración Regional, AIRES, S.A. (AIRES) of Article 17 of the Montreal Convention (Convention)1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from...
This consent order concerns Internet advertisements by Virgin Atlantic Airways, Ltd., (Virgin Atlantic) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Virgin Atlantic to cease and...
This consent order concerns violations by Lowestfare.com, LLC (Lowestfare), an online ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It also directs Lowestfare to cease and...