Virgin America Inc. 2009-1-17

This consent order concerns reporting delinquencies by Virgin America Inc. (Virgin America) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241.

Pascan Aviation, Inc. 2009-1-9

This order concerns unauthorized air transportation by Pascan Aviation, Inc., (Pascan) between Canada and the United States in violation of 14 CFR Part 294 and 49 U.S.C. §§ 41301 and 41712. It directs Pascan to cease and desist from further violations of the Department's rule and these statutory...

Air Jamaica, Ltd. 2008-12-25

This consent order concerns fare displays by Air Jamaica, Ltd. (Air Jamaica) on its website (www.AirJamaica.com) that failed to comply with the Department's rule on full fare advertising, 14 CFR 399.84. These advertising practices, in addition, constituted an unfair and deceptive trade practice...

JTB Corporation d/b/a JTB USA, Inc. 2008-12-24

This consent order concerns advertisements by JTB Corporation d/b/a JTB USA, Inc., (“JTB USA”) that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84) and constitute unfair and deceptive trade practices and unfair methods...

Spirit Airlines, Inc. 2008-12-14

This consent order concerns fare displays by Spirit Airlines, Inc. (Spirit) on its website (www.Spirit.com) that failed to comply with the Department's rule on full fare advertising, 14 CFR 399.84. The carrier's website failed to include certain carrierimposed fees in the advertised "base fare"...

Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel - 2007-12-18

This consent order concerns advertisements by Vantage Travel Service, Inc., d/b/a Vantage Deluxe World Travel (“Vantage Deluxe”), that violate the Department’s advertising requirements specified in section 399.84 of the Department’s regulations (14 CFR 399.84), and constitute unfair and...

Complaint of Tim Maddox Xiomara Osorio 2008-12-5

On June 28, 2007, Tim Maddox and Xiomara Osorio (collectively referred to as “Complainants”) filed a complaint under 14 CFR Part 382, the rule implementing the Air Carrier Access Act (“ACAA”). The Complainants allege that the airlines located at the Los Angeles International Airport, Tom Bradley...

Mr. Mujhtabah Mohammed, individually, and Constellation Travel Services Inc. 2008-12-3

This consent order concerns violations of certain consumer protection provisions of the Department’s Public Charter regulations by Constellation Travel Services Inc., (Constellation) a Public Charter Operator and its President, Mr. Mujhtabah Mohammed. Constellation and Mr. Mohammed failed to...

Frontier Airlines, Inc. 2008-11-1

About this Order

This Consent Order concerns violations by Frontier Airlines, Inc., (Frontier) of the Department’s oversales rule, 14 CFR Part 250, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices, stemming from the carrier’s failure to provide cash compensation to passengers...

Arrow Air, Inc., d/b/a Arrow Cargo 2008-10-19

This consent order concerns reporting delinquencies by Arrow Air, Inc., d/b/a Arrow Cargo ("Arrow Cargo") that constitute violations of 49 U.S.C. 41708 and the accounting and reporting requirements specified in 14 CFR Part 241.

Aviation