An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
This order concerns violations of the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705,1 which prohibits discrimination in air travel against individuals with disabilities. Since the apparent ACAA violations occurred in foreign air transportation they constitute violations of 49 U.S.C. § 41310(a...
This consent order is the result of an investigation by the Office of Aviation Enforcement and Proceedings (Enforcement Office) which revealed the failure of US Airways, Inc. (US Airways) to provide on-time performance information to consumers in violation of 14 CFR Part 234 and 49 U.S.C. §...
This consent order concerns advertisements by AHI International Corporation d/b/a AHI Travel and Alumni Holidays ("AHI Travel"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive...
This consent order concerns the unlawful holding out of air transportation by Jet One Jets, Inc., (JOJ) in contravention of the statutory licensing requirements of 49 U.S.C. § 41101, and 49 U.S.C. § 41712, which prohibits ticket agents and air carriers from engaging in unfair and deceptive...
This consent order concerns the display of inaccurate and misleading information on the US Airways website regarding fares for infants traveling on a parent’s lap (“lap infants”). The inaccurate display of fare information constitutes an unfair and deceptive trade practice and unfair method of...
This consent order concerns advertisements by Ritz Tours, Inc. ("Ritz Tours"), that violate the Department's advertising requirements specified in section 399.84 of the Department's regulations (14 CFR 399.84), and constitute unfair and deceptive trade practices and unfair methods of competition...
This consent order concerns violations by Pacific Delight Tours, Inc. (Pacific Delight), of the requirements of the Department’s full fare advertising rule, 14 CFR 399.84. Pacific Delight failed to include fuel surcharges, where applicable, in air tour prices it listed in a number of print...
This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005. Part...
This order concerns violations by Israir Airlines and Tourism Ltd (Israir) of the requirements of 14 CFR Part 382 (Part 382), with respect to filing annual reports detailing disability-related complaints that the foreign air carrier received from passengers in calendar years 2004 and 2005.
This consent order concerns advertisements by Group Voyagers, Inc., d/b/a Globus, Cosmos, Brennan Vacations, Monograms and Avalon Waterways (collectively “Group Voyagers”) that violate the Department’s advertising requirements specified in Part 399 of the Department’s regulations (14 CFR Part...