An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
This consent order concerns software developed by Amadeus IT Group, S.A., which, when installed by travel agency website developers in a manner that overlooked or misapplied instructions provided by Amadeus did not adequately disclose airline service that involved code-share operations as...
The on-time performance of the nation’s largest airlines improved in July 2011 compared to the previous month and July 2010, according to the Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).
The U.S. Department of Transportation (DOT) today fined the online ticket agent BusinessJet Class $40,000 for failing to adequately disclose to consumers when flights were being operated under a code-share arrangement. Today’s action is part of the Department’s effort to ensure that all...
This consent order involves violations by the foreign air carrier Emirates of Articles 17 and 19 of the Montreal Convention1 and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from damage, loss, or delay to...
This consent order concerns Internet advertisements by JetBlue Airways, Ltd., (JetBlue) that violated the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs JetBlue to cease and desist from future...
The U.S. Department of Transportation (DOT) today fined JetBlue Airways $50,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel.
The U.S. Department of Transportation (DOT) today fined the Dubai-based airline Emirates $100,000 for limiting compensation for lost, damaged, and delayed baggage to less than consumers were entitled under an international treaty.
This consent order concerns Internet advertisements by Thai Airways International Public Company Limited (Thai Airways) that violated the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Thai Airways...
This order concerns unauthorized passenger air service between points in the United States by The Craig Evan Corporation doing business as Flightexec (Flightexec), a Canadian air carrier authorized by the Department to engage in foreign air transportation1 pursuant to an exemption2 from the...