This notice is intended to provide guidance to air carriers, foreign air carriers, and ticket agents regarding compliance with the full-fare disclosure mandate of the Department’s recent consumer rule, “Enhancing Airline Consumer Protections” (14 CFR 399.84, 76 Fed. Reg. 23110, 23166, Apr. 25,...
OverviewDOT has a policy regarding the rights of small entities to regulatory enforcement fairness and an explicit policy against retaliation for exercising these rights. The policy is as stated below.
Your Rights to Enforcement FairnessOur objective is to ensure a fair regulatory...
Text of P.L. 112-95: Emergency contingency plans.
The Department of Transportation’s (DOT or Department) Office of Aviation Enforcement and Proceedings (Enforcement Office) is issuing this notice in order to provide guidance to U.S. air carriers, foreign air carriers, and U.S. ticket agents regarding compliance with the aviation consumer...
This notice provides guidance to airlines and ticket agents on when they may appropriately advertise air fares as “free.” It also provides guidance on disclosure of costs that carriers may assess in connection with the booking of frequent-flyer award travel. The advice on “free” fares applies to...
This action extends the comment period of an NPRM on the reporting of incidents involving animals during air transport that was published in the Federal Register on June 29, 2012. See 77 FR 38747. The Department of Transportation is extending the period for interested persons to submit comments...
2010 Disability-Related Complaints Received for U.S. Carriers
2010 Disability-Related Complaints Received for All Carriers
2010 Disability-Related Complaints Received for Foreign Carriers
2010 Disability-Related Complaints Overview