Pro Air (September 2000)

Legend Airlines (December 2000)

Midway Airlines (July 2002)

Vanguard Airlines (July 2002)

National Airlines (November 2002)

United Airlines Redacted Animal Incident Report for November 2012

August 2012 Airline System Traffic Unchanged from August 2011

Disability issues: wheelchair reservation codes

This letter concerns recent communication problems involving disabled air travelers' reservation records. The issue is best represented by the widely reported incident of a wheelchair user who was severely inconvenienced because his condition was not properly entered in the reservation record...

Cancellation penalties

Fare advertising: add-on taxes and fees

To all U.S. ‘Major’ and ‘National’ passenger carriers, and larger foreign air carriers

This letter concerns the listing in fare advertisements of government-imposed taxes and fees that are collected by air carriers. We have recently noted a wide variety of...