Aviation
Disability issues: lavatories, movable armrests, stowage space in cabin for passenger wheelchair, airline aisle wheelchair in passenger cabin during flight
THIS LETTER WAS SENT TO ALL MAJOR AND NATIONAL U.S. PASSENGER AIR CARRIERS
The DOT rule on air travel by individuals with disabilities (14 CFR Part 382) obligates U.S. air carriers to begin providing specified accessibility features on certain aircraft. This...
Bowl game tours: game tickets
THIS LETTER WAS SENT TO TOUR OPERATORS THAT HAD SPONSORED FOOTBALL BOWL GAME TOURS IN THE PAST. A SIMILAR LETTER WAS SENT TO AIRLINES.
This letter concerns preparations which are now being made for the promotion and sale of air tour packages to the 1995 Rose Bowl and other bowl games....
2-for-1 fares
This Letter Was Sent to Major and National U.S. Air Carriers and to Air Travel Industry Associations and Labor Unions
Fare advertising: "each way"
CERTIFIED MAIL - RETURN RECEIPT REQUESTED
[THE FOLLOWING LETTER WAS SENT TO U.S. MAJOR, NATIONAL AND REGIONAL AIR CARRIERS, AND OVER 50 FOREIGN AIR CARRIERS.]
A short time ago, Secretary Peña sent a letter to larger U.S. carriers which, in part,...
Fare advertising: Add-on taxes and fees; "Percent off" advertising
THE FOLLOWING LETTER WAS SENT TO THE ATTACHED LIST OF U.S. & FOREIGN AIRLINE, and TRAVEL AGENCY EXECUTIVES
This letter follows up on previous advertising guidance we have provided air carriers and concerns the listing in "air tour package" fare...
Internet advertising
Internet advertising
Choice of forum contract provisions, fare penalties when carrier cancels flight
This letter was sent to the U.S. air carriers listed at the end of the letter.
We are sending you and other airlines this letter to advise you of several of the more problematic practices we have noted in reviewing certain air carrier operations and their contracts of carriage and...
Reporting of oversales: misreporting involuntary bumpings as voluntary; failing to report bumped passengers that are ineligible for compensation
This letter concerns the “Report of Passengers Denied Confirmed Space” (Form 251, copy enclosed), sometimes referred to as the “Bumping Report.” The submission of this form is required of certain U.S. and foreign airlines in order to provide the Department of Transportation (DOT) with...