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On February 6, 2013, Mr. Benjamin Edelman (the Complainant) filed a third-party complaint under 14 CFR 302.401 against British Airways PLC (British Airways), alleging that the carrier failed to properly disclose and provide adequate justification for carrier-imposed surcharges and to comply with...
June 2014 U.S. Airline Traffic Data
WASHINGTON – The nation’s largest airlines posted an on-time arrival rate of 75.6 percent in July, up from both the 73.1 percent on-time rate in July 2013 and the 71.8 percent mark in June 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today...
September 2014 Air Travel Consumer Report
This is an explanation of common terminology used in the air transportation industry to assist consumers in understanding the rules that govern air travel.
2013 Disability-Related Complaints Overview
2013 Disability-Related Complaints Details for Individual Carriers
2013 Disability-Related Complaints Received for Foreign Carriers
2013 Disability-Related Complaints Received for U.S.Carriers
2013 Disability-Related Complaints Received for All Carriers