USDOT Announces “Support Our Troops” Dashboard to Improve Air Travel for Military Service Members and Their Families

May 2024 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

Air Travel Consumer Report: March 2024 Numbers

Airline Quarterly Financial Review - U.S. Major Group Carriers: Fourth Quarter 2023

Airline Quarterly Financial Review - National Passenger Group Carriers: Fourth Quarter 2023

Concesionaria Vuela Compañía de Aviación (Volaris) - Order 2024-5-17

This consent order concerns violations by Concesionaria Vuela Compania de Aviacion S.A.P.I. de C.V. d/b/a Volaris (Volaris) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Volaris failed to adhere to the assurances in its contingency plan for lengthy tarmac delays that it will not remain...

DOT Fines Volaris $300,000 for Unlawfully Keeping Hundreds of Passengers on the Tarmac for Hours

WASHINGTON – The U.S. Department of Transportation (DOT) today fined Volaris Airlines $300,000 for violating federal statutes and the Department’s rule prohibiting tarmac delays of four hours or more on international flights without providing passengers an opportunity to deplane. The airline was...

April 2024 Air Travel Consumer Report

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included...

Delta Air Lines Redacted Animal Incident Report for February 2024

Delta Air Lines Redacted Animal Incident Report for February 2024

Alaska Airlines Redacted Animal Incident Report for February 2024

Alaska Airlines Redacted Animal Incident Report for February 2024