February 2024 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.

Data Included in this Report

...

Air Travel Consumer Report: January-May 2024 Airline Consumer Submissions Data

WASHINGTON – The U.S. Department of Transportation (DOT) today released data on the submissions (complaints, inquiries, and opinions) it has received from consumers about air travel for January-May 2024.

The release of the submissions data in the Air Travel Consumer Report (ATCR...

January 2024 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.

Data Included in this Report

...

USDOT Requires Alaska and Hawaiian Airlines to Preserve Rewards Value, Critical Flight Service as Merger Moves Forward

Enforceable, upfront terms require Alaska and Hawaiian to protect value of rewards, preserve critical flight service, ensure Honolulu hub access, enhance customer benefits, and lower costs for military families

Biden-Harris Administration Announces More than $2 Billion in Grants to Improve Airport Infrastructure Across the U.S.

Today, the U.S. Department of Transportation’s Federal Aviation Administration (FAA) announced $1.9 billion for 519 grants in 48 states, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Puerto Rico, and the Virgin Islands

DOT Airline Rewards Inquiry Letter

USDOT Seeks to Protect Consumers' Airline Rewards in Probe of Four Largest U.S. Airlines' Rewards Practices

Secretary Buttigieg orders airlines to provide reports, records as part of DOT inquiry aimed at protecting the value of rewards and benefits earned by travelers Inquiry follows joint CFPB-DOT public hearing on airline rewards programs earlier this yea

2024 Fillable PDF Summary Final

August 2024 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data...

Alaska Airlines Redacted Animal Incident Report for June 2024

Aviation

U.S. Department of Transportation

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