WASHINGTON – The U.S. Department of Transportation (DOT) today released its November 2018 Air Travel Consumer Report (ATCR) on marketing and reporting air carrier data compiled for the month of September 2018. The full consumer report and other aviation consumer matters of...
November 2018 Air Travel Consumer Report
Hawaiian Airlines Redacted Animal Incident Report for September 2018
WASHINGTON – The U.S. Department of Transportation (DOT) today fined Scandinavian Airline System (SAS) $200,000 for violating federal law and the Department’s rule protecting air travelers with disabilities, and ordered it to cease and desist from future similar violations.
In...
About this Order
This order concerns violations by Scandinavian Airline System (SAS) of the requirements in 14 CFR Part 382 (Part 382). SAS violated the Department’s Web site accessibility requirements when it created a separate Web site for individuals with disabilities instead of ensuring...
WASHINGTON – U.S. Department of Transportation (DOT) Secretary Elaine L. Chao today announced that she has reconstituted the Aviation Consumer Protection Advisory Committee (ACPAC or Committee) and established the National In-Flight Sexual Misconduct Task Force (Task Force) as an ACPAC...
About This DocumentThe Department of Transportation has reestablished the Aviation Consumer Protection Advisory Committee (ACPAC), formerly known as the Advisory Committee on Aviation Consumer Protection, as a Federal advisory committee. The Department anticipates the first meeting of the...
OverviewOn May 24, 2012, the Department established the ACPAC as mandated by section 411 of the FAA Modernization and Reform Act of 2012, Pub. L. No. 112-95 (2012), as amended. The FAA Reauthorization Act of 2018, Pub. L. No. 115-254 (2018), extended the authorization for the Committee from...