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On September 14, 2015, Mr. Kaushik Shridharani filed a third-party complaint against Alitalia Societá Aerea Italiana, SpA (Alitalia). He contends that Alitalia provided inadequate notice that his traveling party would forfeit the second segment of their flight itinerary if they did not complete...
Ms. Miriam Edelman filed a formal complaint against American Airlines, Inc. (American) alleging that on February 16, 2016, American refused to transport her on Flight 2119 from Boston Logan International Airport (BOS) to Washington Reagan National Airport (DCA) for which she had a confirmed and...
DOT Strategic Plan for FY2018-2022
February 2018 Air Travel Consumer Report
WASHINGTON – The U.S. Department of Transportation (DOT) today released its February 2018 Air Travel Consumer Report on air carrier data compiled for the month of December 2017 and calendar year 2017. In 2017, the carriers posted a bumping rate of 0.34 per 10,000 passengers, the...