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This consent order concerns an Internet advertisement by Asiana Airlines (Asiana) that violates the full-fare advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Asiana to cease and desist from future...
This consent order concerns Internet advertisements by Polskie Linie Lotnicze LOT S.A., (LOT) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition. It directs LOT to...
This consent order concerns Internet advertisements by AirTran Airways, Inc., (AirTran) that violate the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs AirTran to cease and desist from future...
This consent order concerns violations by SkyWest Airlines, Inc., (SkyWest) of the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712, for creating and distributing advertisements that failed to properly provide notice that SkyWest would be the operator of the...
This consent order concerns print and Twitter advertisements by Spirit Airlines, Inc., (Spirit) that violated the advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. This order directs Spirit to cease and desist from...
This consent order concerns violations of 14 CFR Part 259 and 49 U.S.C. § 41712 involving the failure by American Eagle Airlines, Inc. (American Eagle) to adhere to the assurances in its contingency plan for lengthy tarmac delays that the carrier would not permit a domestic flight to remain on...
This order concerns violations by United Air Lines, Inc. (“United”) of the Federal statutes prohibiting U.S. and foreign air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry. The order directs United to cease and...
This consent order involves violations by Caribbean Airlines Limited (CAL) of Articles 17 and 19 of the Montreal Convention1 (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from damage, loss...
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s (Department) Public Charter regulations during 2011 by Viajes Galiana, Inc., (VGI) a Public Charter operator, stemming from its failure to ensure that its authorized agents...
This consent order concerns violations by LAN Airlines, S.A., (LAN) a foreign air carrier, of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs LAN to cease and desist from future...