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Enforcement Order

Global Airline Services, Inc., and Harold J. Pareti, Individually 2011-6-3

This consent order concerns unauthorized air transportation by Global Airline Services, Inc., (Global) and Harold J. Pareti (Mr. Pareti and Global are collectively referred to as “Respondents”). Since at least 2009, Mr. Pareti and Global, a business entity over which he exercises absolute ownership, direction, and control, have engaged in the provision of air transportation as an indirect air carrier without holding requisite economic authority from the Department of Transportation. This consent order also concerns separate and distinct violations of the Department’s prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712, arising from Respondents’ marketing and sale of air transportation services ultimately operated by a company that did not hold proper authority from the Department. This order directs Respondents to cease and desist from such further violations and assesses a compromise civil penalty of $120,000.

Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair 2011-5-13

This order concerns violations by Icelandair Group, a/k/a Flugleidir, h.f., d/b/a Icelandair (Icelandair) of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of annual reports detailing disability-related complaints that Icelandair received from passengers in calendar years 2008, 2009, and 2010. Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of Part 382 also violate the ACAA. This order directs Icelandair to cease and desist from future similar violations of Part 382 and the ACAA and assesses the carrier $30,000 in civil penalties.

OpenSkies SAS 2011-4-26

This consent order concerns violations by OpenSkies SAS (OpenSkies), a foreign air carrier, of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs OpenSkies to cease and desist from future violations of section 399.84 and section 41712, and assesses the carrier a compromise civil penalty of $20,000.

Expedia, Inc. 2011-4-18

This consent order concerns air fare advertisements by Expedia, Inc. (Expedia), that failed to provide the full fare or adequate notice of additional taxes and fees with respect to certain sale fares in violation of the Department’s full-price advertising requirements, 14 CFR 399.84, and therefore constituted an unfair and deceptive practice and unfair method of competition in violation of 49 U.S.C. § 41712. By this order, the Department directs Expedia to cease and desist from future similar violations and assesses $29,000 in civil penalties.

AirTran Airways, Inc. 2011-4-2

This consent order is the result of an investigation by the Office of the Assistant General Counsel for Aviation Enforcement and Proceedings (Enforcement Office) into the failure of AirTran Airways, Inc. (AirTran) to post flight delay information on its website in violation of 14 CFR Part 234 and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. This order directs AirTran to cease and desist from future similar violations of Part 234 and section 41712, and assesses the carrier a compromise civil penalty of $30,000.

Flythere4less 2011-4-3

This consent order concerns violations by Flythere4less.com (Flythere4less), an online airline ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.

It directs Flythere4less to cease and desist from future violations of Part 257 and section 41712 and assesses Flythere4less $40,000 in civil penalties.

Cayman Airways, Ltd. 2011-3-25

This consent order concerns Internet advertisements by Cayman Airways, Ltd., (Cayman) that violate the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Cayman to cease and desist from future violations of Part 399 and section 41712, and assesses the carrier a compromise civil penalty of $40,000.

Southwest Airlines Co. 2011-3-20

This consent order concerns violations by Southwest Airlines Co. (Southwest) of the requirement of 14 CFR 234.11 to display on-time performance data for each domestic flight for which schedule information is available on the initial listing of flights on its website. Violations of Part 234 also constitute unfair and deceptive practices and unfair methods of competition in violation of 49 U.S.C. § 41712. This order directs Southwest to cease and desist from future violations of Part 234 and 49 U.S.C. § 41712 and assesses the carrier $50,000 in civil penalties.

Delta Air Lines, Inc. 2011-2-10

This order concerns violations by Delta Air Lines, Inc., (Delta) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing enplaning, deplaning, and connecting assistance, as well as providing dispositive responses to written complaints alleging a violation of Part 382 and properly coding and recording its disability-related complaints in connection with required reporting to the Department of Transportation (Department). Part 382 implements the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and violations of that part also violate the ACAA. To the extent that the ACAA and Part 382 violations occurred in interstate air transportation, the incidents are also violations of 49 U.S.C. § 41702, which requires that air carriers provide safe and adequate interstate air transportation; to the extent the violations occurred in foreign air transportation, the incidents would violate 49 U.S.C. § 41310, which, in part, prohibits air carriers and foreign air carriers from unreasonably discriminating against any person in foreign air transportation. Violations of the ACAA and Part 382, as well as of 49 U.S.C. §§ 41702 and 41310, are unfair and deceptive practices in violation of 49 U.S.C. § 41712. This order directs Delta1 to cease and desist from future violations of Part 382 and the ACAA and assesses the carrier $2,000,000 in civil penalties.

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