Icelandair Group, a/k/a Flugleidir, h.f.,d/b/a Icelandair 2011-5-13

This order concerns violations by Icelandair Group, a/k/a Flugleidir, h.f., d/b/a Icelandair (Icelandair) of the requirements of 14 CFR Part 382 (Part 382), with respect to the filing of annual reports detailing disability-related complaints that Icelandair received from passengers in calendar...

OpenSkies SAS 2011-4-26

This consent order concerns violations by OpenSkies SAS (OpenSkies), a foreign air carrier, of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs OpenSkies to cease and desist from...

Expedia, Inc. 2011-4-18

This consent order concerns air fare advertisements by Expedia, Inc. (Expedia), that failed to provide the full fare or adequate notice of additional taxes and fees with respect to certain sale fares in violation of the Department’s full-price advertising requirements, 14 CFR 399.84, and...

AirTran Airways, Inc. 2011-4-2

This consent order is the result of an investigation by the Office of the Assistant General Counsel for Aviation Enforcement and Proceedings (Enforcement Office) into the failure of AirTran Airways, Inc. (AirTran) to post flight delay information on its website in violation of 14 CFR Part 234...

Flythere4less 2011-4-3

This consent order concerns violations by Flythere4less.com (Flythere4less), an online airline ticket agent, of the Department’s code-share disclosure rule, 14 CFR Part 257, and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.

It directs Flythere4less to...

Cayman Airways, Ltd. 2011-3-25

This consent order concerns Internet advertisements by Cayman Airways, Ltd., (Cayman) that violate the advertising requirements specified in 14 CFR Part 399, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices. It directs Cayman to cease and desist from future violations...

Southwest Airlines Co. 2011-3-20

This consent order concerns violations by Southwest Airlines Co. (Southwest) of the requirement of 14 CFR 234.11 to display on-time performance data for each domestic flight for which schedule information is available on the initial listing of flights on its website. Violations of Part 234 also...

Aerovías de Intergración Regional 2011-3-9

This consent order concerns reporting delinquencies by Aerovías de Intergración Regional, AIRES S.A., (AIRES) that constitute violations of 49 U.S.C. § 41708 and the Department’s foreign air carrier reporting requirements set forth in 14 CFR Part 217.

This order directs AIRES to cease and...

American Airlines, Inc. 2011-2-14

This consent order concerns violations of 49 U.S.C. § 41712, which prohibits unfair and deceptive trade practices and unfair methods of competition, by American Airlines, Inc., (American) for failure to disclose the amount of fees and use restrictions on travel vouchers offered and provided as...

Delta Air Lines, Inc. 2011-2-10

This order concerns violations by Delta Air Lines, Inc., (Delta) of the requirements of 14 CFR Part 382 (Part 382) with respect to providing enplaning, deplaning, and connecting assistance, as well as providing dispositive responses to written complaints alleging a violation of Part 382 and...