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Disability Services Handbook

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Disability Resource Center (DRC) Services Handbook

This Handbook describes the services provided by the DOT Disability Resource Center. The Handbook is designed to be easily navigated on the web, with searchable terms and clickable links to sections and references.

The chapters are meant to stand each on its own, to make it easier for...

DRC Handbook Chapter 9: Section 508

The DRC works closely with Office of the Chief Information Officer (OCIO) to provide technical assistance upon request, and to support their compliance program (which includes privacy, security and other IT regulatory requirements besides Section 508). This is accomplished through technical...

DRC Handbook Chapter 8: Training and Outreach

DRC offers training and outreach to all DOT Departmental Offices/OAs on a range of disability-related employment topics. Managers and employees may request trainings or briefings to help improve understanding of disabilities, the use of assistive technology, and disability etiquette. When...

DRC Handbook Chapter 7: Technical Assistance

The DRC provides technical assistance to all DOT employees, offices and OAs. These services are separate from the products and services provided through the reasonable accommodation process. The DRC's technical assistance services can include answering disability related questions; working with...

DRC Handbook Chapter 6: Recruitment and Retention

During Spring 2006, DOT became the first Federal agency to employ a full-time Selective Placement Program Manager with responsibilities at the national level.  The program was added to the Disability Resource Center to centralize this function and to help the Department coordinate efforts...

DRC Handbook Chapter 5: Program Access

“Program Access” refers to any service provided by DOT to ensure the access of persons with disabilities to any available public DOT program or service (i.e., not related to the reasonable accommodation of DOT employees. The Department is required under Section 504 of the Rehabilitation Act of...

DRC Handbook Chapter 4: Reasonable Accommodations

Reasonable accommodations can be defined as any change in the work environment or in the way things are usually done that results in equal employment opportunity for an individual with a disability. At DOT, reasonable accommodations can be provided to job applicants, to employees to enable them...

DRC Handbook Chapter 3: Concept of Operations

Disability, Disability Services HandbookDRC’s success lies in the ability to provide reasonable accommodations to employees in a consistent and timely manner while addressing individual needs.  DRC supports the OAs in achieving employment, advancement, and retention goals while assisting...