Pursuant to Section 212 of the Small Business Regulatory Enforcement Fairness Act of 1996 (“SBREFA”), Pub. L. 104-121, the Department of Transportation’s Office of Aviation Consumer Protection (...

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of September 2024 and third quarter of...

The Advance Notice of Proposed Rulemaking (ANPRM) seeks public comment on how to best ensure consumers experiencing significant flight disruptions are taken care of and protected from financial...

In an effort to educate the transportation industry and others that provide service in accordance with the Department's drug and alcohol testing programs, our staff participates in conferences,...

A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.

The Department has called upon airlines to improve their customer service commitments to passengers, which all have done to varying degrees. The dashboards below provide information for air...

The Office of the Assistant Secretary for Research and Technology (OST-R), serving as the Departmental lead on Positioning, Navigation and Timing (PNT) matters, performs the following duties...

The Big Deal: Biden-Harris Administration Announces Major Progress in Rebuilding America’s Bridges