News Archive
Unauthorized Operations
A compilation of the most recent rules, guidance, enforcement orders and other related information regarding unauthorized aviation operations.
November 2024 Air Travel Consumer Report
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is...
Small Entity Compliance Guide Final Rule on Refunds and Other Consumer Protections
Pursuant to Section 212 of the Small Business Regulatory Enforcement Fairness Act of 1996 (“SBREFA”), Pub. L. 104-121, the Department of Transportation’s Office of Aviation Consumer Protection (...
Air Travel Consumer Report: September 2024 Numbers and 3rd Quarter Numbers
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of September 2024 and third quarter of...
Advance Notice of Proposed Rulemaking on Airline Passenger Rights (PDF Version)
The Advance Notice of Proposed Rulemaking (ANPRM) seeks public comment on how to best ensure consumers experiencing significant flight disruptions are taken care of and protected from financial...
News and Events
In an effort to educate the transportation industry and others that provide service in accordance with the Department's drug and alcohol testing programs, our staff participates in conferences,...
Ticket Refunds
A compilation of rules, guidance, enforcement orders and other related information regarding aviation ticket refunds.