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Web Policies

User Submission Acknowledgement

Visitors to The Department of Transportation (DOT) and Operating Administration (OA) websites may opt to receive an automated acknowledgement response whenever a completed form or an email is submitted. 

Secure Connections, Security, and Technology Standards

Secure Connections (HTTPS, HSTS)

Unencrypted HTTP connections create a privacy vulnerability and can expose potentially sensitive information that is susceptible to interception, manipulation, and impersonation. This data can include browser identity, website content, search terms, and other user-submitted information. The Department of Transportation (DOT) and Operating Administration (OA) websites use Secure Connections (HTTPS) and HTTP Strict Transport Security (HSTS).


Search Function

The Department of Transportation (DOT) and Operating Administration (OA) websites contain a search function, DigitalGov Search, that allows users to easily search content intended for public use. All content on DOT and OA websites intended for public use can be indexed and searched by a commonly used commercial search engine.

Plain Writing

At the Department of Transportation, we have a long-standing commitment to using plain language, and we see plain writing as an integral part of achieving the goals of our Open Government Plan. You can review our Plain Language Plan and other information here.

Performance Measurement and Reporting

The Department of Transportation (DOT) and our Operating Administrations use Google Analytics to capture statistics on our websites. These statistics help website managers measure and report on users, sessions, most visited pages, and more. DOT also participates in the General Service Administration’s (GSA) Digital Analytics Program (DAP) and deploys the DAP tracking code on all of its public facing websites. The DAP provides agencies...

Orphan Pages

An orphan page is a page of a website which does not point to any link from another site. The only way to access an orphan web page is to know its address (URL) as it is generally not indexed in search engines. The Department of Transportation (DOT) conducts periodic content reviews of DOT and Operating Administration (OA) websites to ensure orphan pages are eliminated.

Mobile Device/Agnostic

All content created on the Department of Transportation (DOT) and Operating Administration (OA) websites are mobile responsive/device agnostic.  However, we cannot guarantee that content created outside of the DOT or OA websites is mobile responsive/device agnostic.