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This consent order concerns unauthorized foreign air transportation by China Eastern Airlines Corporation Limited (China Eastern) in violation of 49 U.S.C. § 41301, arising from China Eastern’s marketing and sale of unauthorized codeshare flights operated by another foreign air carrier that did...
This consent order concerns unauthorized foreign air transportation by WestJet in violation of 49 U.S.C. § 41301 and 14 CFR Part 212, arising from WestJet’s operating of unauthorized codeshare flights marketed by another foreign air carrier without obtaining proper authority from the Department...
On February 6, 2013, Mr. Benjamin Edelman (the Complainant) filed a third-party complaint under 14 CFR 302.401 against British Airways PLC (British Airways), alleging that the carrier failed to properly disclose and provide adequate justification for carrier-imposed surcharges and to comply with...
This consent order concerns advertisements by Voyager Travel LLC, formerly d/b/a LDS Travel and Meridian Trips LLC, (collectively Voyager Travel) and Brian Mickelsen, the owner and former member of the LLC, in his personal capacity, that violated the Department's advertising requirements...
This consent order concerns violations by MetJet, Inc., (“MetJet”) and Michael Heisman, personally, (hereinafter collectively referred to as the “Respondents”) of certain consumer protection provisions of the Department’s public charter regulations. MetJet, under the direction and control of...
WASHINGTON – The U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA) today announced that Hyundai has agreed to pay a $17.35 million civil penalty and comply with NHTSA oversight requirements outlined in a...
This consent order concerns violations by Turkish Airlines (Türk Hava Yollari, A.O.) (THY) of 14 CFR 259.5 and 259.7 requiring carriers to provide timely substantive written responses to written consumer complaints and 14 CFR 382.155 requiring carriers to provide timely dispositive written...
This consent order concerns violations by Delta Air Lines, Inc., (Delta) of the full fare advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.
This consent order concerns violations by Alaska Airlines, Inc., (Alaska) when it failed to disclose code-share arrangements as required by 49 U.S.C. § 4 1712(c) and 14 CFR Part 257 during telephone calls regarding airline reservations. These failures also constitute violations of49 U.S.C. §...
WASHINGTON - The U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) has ordered Lakeville, Minn.-based On Eagles Wings Charters, Inc., USDOT No. 1100785, to immediately cease all passenger transportation operations after finding that the company was...